Günther Baudenbacher Training

Sales 1

> 5 Days of training with intervals
between each day, approx. 4 weeks
of practice between each of the
training days (this allows participants
to gain practice and real experience
with the content of the training course)

> Queries

1. Day
of Training:

The significance of having concrete goals and objectives in sales (your own goals and those of your organization; which potential do I address?)
How do I open a good sales negotiation?
What is my personal effect on others? Use of language and body language

2. Day
of Training:

How do I manage a sales negotiation?
How do I react when I am asked questions? (leading a discussion)
Personal effectiveness rating; what is my personal effect on others?
How do I intensify my personal effect on others?

3. Day
of Training:

What do I need to pay attention to when making an offer; what differentiates me from the competition?
How do I carry out an important telephone call; how do I win new customers?
What kind of attitude do I have toward customers and how do I change this?
How do I carry out price negotiations so that both my boss and customer are pleased with the outcome?
Personal effectiveness rating; what is my personal effect on others?
How do I intensify my personal effect on others?

4. Day
of Training:

How do I manage to complete a sale successfully?
Practice exercises from your own experiences in working life. How well do I actually implement what I have practiced so far in the workplace?
In the meantime what has changed in the way that I carry out telephone conversations?
Personal effectiveness rating; what is my personal effect on others?
How do I intensify my personal effect on others?

5. Day
of Training:

How quickly and how good do I manage any complaints that I receive?
How do I plan the time that I have to actively sell in an optimal way?
What makes communication optimal and effective?
Personal effectiveness rating; what is my personal effect on others?
How well have I managed to increase my personal effectiveness?